Policy
Exchange Request
At BeDriven, every order is carefully inspected before dispatch. We stand by the quality of our products. In the rare event that something is not right, we are here to make it right.
Exchanges Only
We do not offer refunds or returns. All eligible requests will be processed as exchanges only — for the same product in a different size or a replacement of the same item.
3-Day Window
Exchange requests must be raised within 3 days of receiving your order. Requests raised after this window will not be accepted under any circumstances.
Eligible Conditions
Exchanges are accepted only in the following cases:
- Product received in a damaged condition
- Product received with a manufacturing defect
Note: Change of mind, incorrect size ordered, or dislike of product do not qualify for an exchange.
How to Raise a Request
01
Email us at support@bedriven.in within 3 days of delivery
02
Include your order number and clear photos of the damage or defect
03
Our team will review and respond within 2 business days